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POLICIES

BOOKING

 

All appointments must be booked by the client receiving the service. Unfortunately you are not allowed to book services for other people.

 

DEPOSITS

 

Upon request a non-refundable 50% (of the cost of service) deposit for all new clients. Services $50 or less require a 100% (the cost of service) deposit. All deposit requests will be sent via Square. All deposits must be received within 48 hours of appointment request to avoid cancellation.

 

For current scheduled appointments I will honor the old deposit policies. New policy will be EFFECTIVE 12am September 10, 2018. No exceptions...

 

 

OFF DAY REQUEST 

 

If you would like a appointment on a off day then there will be additional non-refundable $100 deposit including the required 50% deposit of the the cost of service. Must email to request. Service fee must be paid within 24 hours after booking appointment to avoid cancellation.

 

 

GRACE PERIOD

 

I have a 10 minute grace period for all appointments. Please note that your appointment will be cancelled if arriving after this grace period and will be considered a no show. All the Deposits are nonrefundable.

 

GUESTS AND CHILDREN

 

I have a no child and extra guest policy.  If children or extra company are brought to an appointment your appointment will be rescheduled. My studio cannot accommodate extra guest.

 

 

NO SHOWS AND CANCELLATIONS

 

I require 24hr notice for all cancellations for all services. If your appointment is not cancelled within this timeframe it will be considered a no-show appointment.

 

No-show appointments will require a 100% (the cost of service) deposit for any future appointments. A no show fee of $75 will also be applied to the account. If deposit was paid prior to a no-show appointment it is nonrefundable. If there are more than two no-shows on a client account in a calendar year, MzTwist Artistry Studio has the right to refuse any future service.

 

Adding Additional Services

 

To add on additional services click the PLUS (+) icon ..If your not able to add a service  that means there is no time for the additional service. I WlLL NOT ACCEPT NOTES AS A SERVICE.

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